We’re here to end after-hours charting. By using AI to handle your SOAP notes, we free up your time, reduce burnout, and help you see more patients without sacrificing quality. In short: you practice medicine, we handle the paperwork.
Is this service HIPAA compliant?
Absolutely. Everything is designed around HIPAA from day one. Data is encrypted, secure, and fully compliant. We handle updates as regulations change so you can stay focused on patients, not paperwork.
How do I explain this to my patients?
Patients appreciate it when you’re fully present. You can simply explain: “This tool lets me spend more time with you and less time typing.” Most patients love hearing that.
What are the full steps to writing a note?
What are the steps for writing a note? 1. Log in 2. Hit Start when you begin the encounter. 3. See your patient as usual. 4. Hit Stop 5. Your SOAP note is generated in seconds. 6. Review, then copy and paste into your EHR.
That's it. No Training, no IT tickets, no learning curve.
Will this work with my EMR?
Yes. Because it’s web-based, you can copy and paste notes into any EMR you use. No integrations or IT setup required.
Do I need to download an app?
Nope. It’s web-based, so if you can open a browser, you can use it. Works on desktop, tablet, or phone. If you switch devices mid-day, your notes are still there waiting for you.
How long are notes stored?
Notes are saved for 30 days, giving you plenty of time to copy them into your EMR. After that, they’re automatically deleted to keep your account clean and secure.
How do I cancel?
Anytime you want, with two clicks in your Subscription settings. No calls, no pushback. We believe the product should earn your business every month.
Are group rates available?
Yes. If you’re running a practice or organization, we offer discounted rates for teams. Reach out to support@apollohealthmd.com to get the best plan for you.
What happens if my computer crashes during an appointment?
No stress. If the note has finished generating, it’s already saved. If a crash happens mid-recording, reach out to problems@apollohealthmd.com and we’ll do everything we can to recover it. Either way, you’ll never lose your entire day’s work.
Stop Staying Late. Start Getting Your Life Back.
No setup. No learning curve. Just finished SOAP notes before you leave.